What is the HOPTEL program?
HOPTEL is a program designed to provide a place for Veterans to stay while receiving outpatient care for Radiation/Oncology treatments, surgery, procedures or clinic appointments.
What does it cost the Veteran?
This is a FREE service to all eligible Veterans. However, Veterans must provide their own food and toiletries. (Linens and towels are provided.) Any items purchased at the Park Place Hotel will be at the Veteran’s expense.
Who is eligible?
Patients that meet all of the following criteria:
Must live 50 miles or more from the VA Medical Center as determined by the Travel Office.
Completely self-sufficient for all activities of daily living and self-care (unless Veteran has a caregiver* with him/her).
Must have a medical appointment within 24 hours at the VA Medical Center to necessitate the HOPTEL stay.
No invasive medical procedures within the previous 24 hours (unless Veteran has a caregiver with him/her).
*A caregiver is anyone, 18 years or older, that assists with the care of the patient.
What are the hours for HOPTEL?
The VA HOPTEL office is currently open from 8:00-4:30 PM, Mon-Fri.
Park Place Hotel is open 24 hours.
Check-In @ 3:00 p.m.
Check-Out @ 12:00 p.m.
You CANNOT check-in BEFORE 3 p.m.
How can I make a reservation?
No rooms will be booked by the Park Place Hotel. Please call the Hoptel for all questions. Veterans must call HOPTEL at the VA for a reservation.
Reservations should be made as much in advance as possible for Radiation/Oncology, surgery or procedures. These will be taken at any time. Please reserve early as space is limited.
Veterans with clinic appointments may call HOPTEL (2) weeks prior to their appointment. No reservation will be accepted before that time. This is due to limited space and priority of care set by the VA.
HOPTEL may be reached by calling:
317-554-0000 x 8-1249
1-888-878-6889 x 8-1249
Information you need to know:
The Veteran must be present with family members to check into the Park Place Hotel.
There are no restaurants at Park Place. You may bring food with you as there are kitchens in the rooms.
If you have an emergency while staying at the hotel, dial 1-911 for immediate assistance.
Fire emergency information is on the back of the entry door of each room.
If you are unable to keep your reservation, please call the Hoptel office (317-988-1249) and cancel your reservation. This will make rooms available for other Veterans.
NO SMOKING POLICY
As of July 1, 2012, by Indiana Law, all hotels/motels in Indiana are smoke-free.
What about a shuttle to the VA?
The shuttle will run from Park Place Hotel to the VA and back on the following schedule Monday-Friday. Schedules are available from the HOPTEL manager.
If the shuttle is needed outside of listed times, please contact the front desk at Park Place Hotel. It is complimentary from 6 AM until 6 PM.
If I am driving, how do I get there?
From the VA parking lot:
Turn left onto 10th ST.
Cross the bridge.
Turn right at the very first stoplight.
- 1150 N WHITE RIVER PKY W DR., INDIANAPOLIS, IN 46222
- 888-878-6889 Ext. 1249
Hours of Operation
- 8 a.m. - 4:30 p.m.