Patient Response Center (PRC) - Veteran Health Indiana
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Veteran Health Indiana

 

Patient Response Center (PRC)

Program

Description

Patient Response Center (PRC)

The PRC is available to take calls from 8:00am - 4:00pm Monday - Friday, excluding holidays

To contact the PRC please call 317-988-1772 or  
888-342-7602

The PRC staff can schedule, reschedule and cancel appointments for all primary care teams (and some specialty teams) except Terre Haute and Bloomington.

The PRC staff can transfer calls (internally and externally to correct areas), send electronic messages to primary care providers, confirm appointments and send calls to the specialty care teams when their patients have questions.

Telephone operators
Main hospital line

7:30am- 5:00pm Monday thru Friday, excluding holidays

Call main number
317-554-0000

Provides batteries for pagers for staff, overhead pages, transferring calls, giving out directions, paging physicians, providing after-hours contractor with updated on call information.

Contact

Patient Response Center
317-988-1772

Feedback and Questions
indveteransportalupdate@va.gov