HEALTH BENEFITS (Eligibility and Claims) - Veteran Health Indiana
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Veteran Health Indiana

 

HEALTH BENEFITS (Eligibility and Claims)

 

Program

Description

New Patient Enrollment

For Veterans

Weekdays from 7:30am to 4:30pm

A wing - Room A-1174

If interested in enrolling, please call the Health Benefits Unit for more information at 
317-988-4301  

Enrolls new patients into the VA Healthcare System and explains eligibility for services and any copayments associated with care received.

For more information on VA Health Benefits click on the Information on Health Benefits link under the Resources tab.

Financial Assessment for copayment

Weekdays from 7:30am to 4:30pm

For more information please call the Health Benefits Unit at
 317-988-4301

Performs annual updates for Veterans that have a copayment liability and discusses any financial responsibility for care

Demographic (name, address) changes or changes to health insurance information for patients

Changes can be made weekdays from 7:30am to 4:30pm

To make any changes to demographics please call the Health Benefits Unit 317-988-4301 or stop by their office, room A-1174

Correction of the patient’s demographic record to include address, marital status, emergency contact, insurance information, etc.

Call center for Non-VA care billing issues

Weekdays from 7:30am to 4:00pm

For questions or more information please call 877-881-7618

This call center is for patients needing assistance with bills they are receiving for care outside the VA called Non-VA Care.

Health Resource Center for billing and co-payment questions

Weekdays from 7:30am to 4:00pm

For questions or more information please call 866-279-3677

This call center is for patients needing assistance with bills and eligibility questions related to care they are receiving or have received at a VA medical center.

Creation of Veteran ID Card

Weekdays from 7:30am to 4:30pm

If you need to request a card, please visit the Health Benefits Unit at the Indianapolis VA Hospital located in the
A wing, Room A-1174

**2 pieces of State or Federal ID required**

 

Submission of a request to the Health Eligibility Center to create and mail Veteran ID Cards.

 **2 pieces of State or Federal ID required when requesting a Veteran ID Card**

Travel Pay assistance

Weekdays from 7:30am to 4:30pm

A wing - Room A-1174

If you have questions or require assistance please call Laura Droeger at 
317-988-2285

This office can direct patients appropriately and address most questions, or give the patient the correct contact information.

For more information about Travel Pay benefits click on the Beneficiary Travel Benefits link under the Resources tab.

 

 

Compensation and Pension

For Veterans

VA Medical Center
1481 West 10th Street
Indianapolis, IN  46202
Room C-1118

Office open weekdays from 8:00a - 4:00p

For more information call 317-988-2253 or
317-988-2446

The Compensation and Pension office works in conjuction with the Veterans Benefits Administration (VBA) to determine a Veteran's elgibility for health care.

This office does not answer questions directly related to a Veterans claim.  To get answers to these questions please contact the Veterans Benefits Administration (VBA) offices at 317-686-0367.

Contact

Health Benefits Unit (Eligibility and Claims)
Indianapolis VAMC, Room A-1174
317-988-4301

Feedback and Questions
indveteransportalupdate@va.gov

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