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Veteran Health Indiana

 

Professional Development

 

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The Professional Development Program provides Systems Engineering-based educational activities to VA staff and leadership. The program is a national VA leader in developing Lean curriculum, certifying Lean Managements Systems, and facilitating Improvement events. The formal training sessions, based on Lean and Lean Six Sigma Healthcare strategies, incorporate both didactic and hands-on learning experiences, methods, and techniques. The strength of our skilled faculty lies in their ability to make adjustments to program content and meet program deliverables. Evaluation assessments consistently confirm that our faculty maintains a high level of performance. Our evaluation measurements-where our faculty score >4 on a scale of 1-5-ensure our customers' satisfaction. Our program works closely with stations, VISNs, and Central Office departments and staff members to provide a bridge for integrating Lean and fostering incorporated improvement capacity.