Richard L. Roudebush VAMC, Indianapolis, Indiana
Become a Patient
All veterans are encouraged to enroll in the VA Health Care System. To begin the process, please complete an Application for Health Care Benefits. You can submit the form online, or you may print the form and mail it to us at:
Richard L. Roudebush VA Medical Center
Business Office - Eligibility
1481 West 10th Street
Indianapolis, IN 46202
You can also bring the form to the Medical Center. The Eligibility Office is located on the ground floor of the Ambulatory Care building.
Whether mailing or bringing your application, please include the following items —
- a copy of both sides of your current insurance card (including Medicare or Medicaid);
- a copy of your DD214, Armed Forces Report of Transfer or Discharge;
- (Purple Heart recipients only) a copy of your award letter if 'Purple Heart' is not noted on your DD214.
To speak to someone in our eligibility office, please call (317) 554-0000. Outside of area code (317), call 888-878-6889.
Standard Claims and Appeals Forms Update (April 2015) VA wants to make it as fast and easy as possible for Veterans and survivors to file claims for compensation, pension and survivor's benefits and to receive timely and accurate decisions.
How VA is Structured (and Why it Matters to You): An easy to digest overview of how the department is set up and how this could affect you when filing benefits
New to VA: An overall idea of who is eligible for benefits and how to apply
Benefits Links and Phone Numbers: this comprehensive list is chocked full of useful phone numbers and web site links that pertain to your VA benefits
Your Medical Benefits package Your comprehensive VA Health Benefits includes all the necessary inpatient hospital care and outpatient services to promote, preserve, or restore your health
2013 VA Benefits book for Veterans, Dependents and Survivors: A breakdown of benefits for you and your family
A-Z Health Topic Finder: A list of health topics in alphabetical order
Locations: View interactive maps of VA hospitals and centers across the U.S.
GI Bill: Don’t fall victim to information overload. Go here for accurate information on your educational benefits
National Center for PTSD: A resource for obtaining VA mental health care and/or related information
Homeless Veterans: Learn about preventative services and how to get on-the-spot help
Center for Women Veterans: A breakdown of services and benefits for the approximately 1.8 million female Vets in the country
VA Home loans: Helpful information on obtaining a home loan
VA National Cemeteries: Browse VA cemeteries by state
Contact Us: Give us a call, we are here to help Veterans and their families in any way that we can.
Federal Benefits for Veterans, Dependents and Survivors Phone Numbers and Web Sites
If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.
Minimum Duty Requirements
Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, discharged for a hardship, or received an “early out.” Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.
Veterans Health Benefits Handbook
VA is producing a personalized “Veterans Health Benefits Handbook” for each Veteran enrolled in the VA health care system. The purpose of the handbook is to provide a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information and should be safeguarded as you would any other sensitive personal document.
The “Veterans Health Benefits Handbook” includes:
- Eligibility and health care benefits,
- Contact information for your local facility,
- Information regarding copayment responsibilities,
- Instructions on how to schedule appointments,
- Guidelines to communicate treatment needs,
- Patient rights,
- Ways to obtain copies of medical records, and
- Other important information.
You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. For more information, go to www.va.gov/healthbenefits/vhbh. You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive additional information.
Health Care Benefits Overview
VA publishes the "Health Care Benefits Overview" booklet, which is designed to provide general information and frequently asked questions about VA’s medical benefits package available for all enrollees, and other information such as eligibility for enrollment.
The publication is available to you at the Richard L. Roudebush VAMC, Indianapolis, Indiana, and can be downloaded at http://www.va.gov/healthbenefits/resources/epublications.asp.
The publication is very helpful, and we encourage you to refer to it whenever you have questions about your eligibility for specific health care benefits. Additional assistance is available at the following resources: